Eight illustrative requirements show how source-linked findings expose useful evidence and unresolved gaps. This is a fictional worked example, not an assessed live tender.
8 requirements3 source documents23 Oct 2026
Explore every source reference.
This sample includes an amendment changing the insurance timing. Click a source to inspect the actual illustrative passage.
“Suppliers must hold professional indemnity insurance of at least NZ$5 million.”
Related evidence
“Our current professional indemnity insurance certificate documents NZ$2 million cover.”
“NZ$5 million cover must be in place before contract commencement; it is not required at the date of submission.”
The current certificate is below the cover level. Addendum 1 makes this a contract-commencement requirement, rather than a submission requirement.
Question to resolve
Can you obtain NZ$5 million cover before commencement? Confirm the addendum is acknowledged.
S02
Security · Mandatory wording
Security incident notification
Needs clarification
“Suppliers must notify the buyer of a confirmed security incident within 24 hours.”
Related evidence
“Our security policy requires prompt notification to customers of confirmed security incidents.”
“Prompt” does not document the buyer’s 24-hour timeframe. A timing commitment needs clarification.
Question to resolve
Can your documented response process meet the 24-hour notification requirement?
S03
Privacy · Mandatory wording
Data location and subprocessors
Partial evidence
“Suppliers must describe where customer data is stored and every subprocessor with access.”
Related evidence
“Customer data is stored in New Zealand.”
A location is documented. A list of subprocessors and their access was not located in this illustrative pack.
Question to resolve
Which subprocessors access customer data, and where do they process it?
S04
AI and data handling · Mandatory wording
AI model and training disclosure
No evidence located
“If the service uses AI, suppliers must disclose which models process customer data and whether data is used for model training.”
No source passage located
No AI model or training disclosure was located. The requirement is conditional on AI use; applicability needs confirmation.
Question to resolve
Does the proposed service use AI? If yes, document the model providers and their data-training terms.
S05
Capability · Mandatory wording
Comparable case studies
Evidence located
“Suppliers must provide two comparable case studies completed within the past three years.”
Related evidence
“A retail support project was completed in May 2025. A professional-services migration project was completed in September 2024. Both involved managed support and incident response.”
Two relevant dated projects are described. Check the complete case studies and buyer’s comparability criteria before relying on them.
Question to resolve
Are the full case studies and required referee details included in the response?
S06
Continuity · Mandatory wording
Business continuity plan
Evidence located
“Suppliers must maintain a documented business continuity plan.”
Related evidence
“Our documented business continuity plan includes annual recovery exercises.”
The capability statement refers to a documented plan. Inspect the plan itself if the buyer requests a copy.
Question to resolve
Does the buyer require the full plan or evidence of the latest exercise?
S07
Delivery · Mandatory wording
Named account manager
Evidence located
“The response must identify a named account manager.”
Related evidence
“The named account manager for this contract is Maia R.”
A named account manager is identified in the supplier statement.
Question to resolve
Confirm availability and include any requested contact details.
S08
Commercial · Mandatory wording
Pricing currency
Evidence located
“All pricing must be quoted in New Zealand dollars.”
Related evidence
“Pricing is quoted in New Zealand dollars.”
The supplier statement uses the requested currency. Validate the final pricing schedule as well.
Question to resolve
Does every pricing attachment use NZD consistently?